Service and Usage Agreement

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The agreement on this page will be valid and binding for you from the moment you start using the services of KILICHOSTING Internet Services (referred to as Kilichosting), a registered trademark of Kilichosting Internet Services. Please read this agreement carefully before you start using our services.

1. Parties
1.1: Kilichosting Internet Services (hereinafter referred to as Kilichosting), which provides the services specified in the services section of this contract, and the person / institution (hereinafter referred to as the Customer) specified with the details specified in the new customer registration section, the use of the website operating at the internet address http://www.kilichosting.com/ (hereinafter referred to as the Site) and the services to be purchased through this site will be deemed to have been signed with the following articles and conditions.

1.2: The parties declare, accept and undertake the accuracy of the information written in this contract.

2. Subject
2.1: This agreement will regulate the fees to be paid to Turknethost in return for the services to be received by the customer in accordance with his/her preferences in his/her transactions, orders, messages sent by the customer on the site, the sections that he/she is allowed to do and not to do in accordance with the information he/she has provided in the registration process. These service and transaction descriptions are as follows.

2.2: Membership information is the information entered by the customer during membership. Since this information will be used as the basis for the transactions made, it is assumed that the customer and the member enter this information completely and accurately.

3. Responsibilities
3.1: Kilichosting will provide the services transmitted as an order at the request of the customer. With the message of acceptance of the order, Kilichosting will accept that it has collected the relevant fee and will undertake to provide the service specified in the order in question.

3.2: The payment method, VAT differences will be specified with the total amount to be deducted during the order, and the fees that the customer must pay according to the monthly or annual payment preferences will be notified by Kilichosting.

3.3: After the acceptance of the order and approval of the transactions, Kilichosting will send the server information, control panel, ftp, sql and e-mail usernames and passwords related to the service in the customer order detail to the customer and the service will have started. The responsibility of the relevant accounts and passwords is the responsibility of the customer, and the customer will be responsible for the loss and damage that may arise in cases such as the acquisition of these passwords by someone else, use by unauthorized persons, etc.

3.4: The customer undertakes to comply with the statements and warnings received by Kilichosting within the service received. The customer declares, accepts and undertakes to comply with any warnings or notices issued by Kilichosting while utilizing the hosting account. The customer cannot distribute or sell the services provided to him free of charge and unlimitedly in the hosting service he has received to third parties, either paid or free of charge and/or limited or unlimited.

3.5: The customer undertakes not to access files or programs that he/she does not have the right to access by using the software and programs he/she has within the service, not to create any problems due to such a problem, and to cover the damages in case of problems and problems that may occur.

3.6: The customer accepts and undertakes that the taxes, fees and similar obligations that are in force during the use of the server, hosting, domain name or the services it receives or will enter into force during the contract belong to it and that it will cover them.

3.7: The customer accepts and undertakes that he / she is responsible for all files, documents and programs hosted within the service, all transactions that he / she will use and benefit from the website and e-mail services, and accepts and undertakes to bear all legal and criminal liability that may arise from the illegality of such data, information and statements. No fault can be attributed to Kilichosting for any problems that may arise in this regard. Kilichosting does not review, verify, endorse or take any responsibility whatsoever for pages made by the user before they are submitted. Kilichosting may terminate user accounts for violations of these guidelines or for any other reason or because Kilichosting believes it is harmful to its business or the business of any of its users. Kilichosting has the right to delete unlawful acts and actions without notice to the customer as soon as it becomes aware of them.

3.8: Kilichosting cannot be held responsible for any material or moral damages that may arise from the misuse of customer data within the service it provides, data content, all data used by e-mail. Backup and storage obligations of this data belong to the customer. If a backup service is provided, Kilichosting will back up and maintain all data of the customer on a regular basis. Despite this, Kilichosting is not responsible for any errors, damages and losses that may occur due to interruption in Kilichosting services or loss of data. Backup of data is the responsibility of the customer unless otherwise stated in the contract text.

3.9: Kilichosting will carry out domain name registration transactions that have been ordered and paid by the customer without any problems. The customer is the owner of the domain name registered and paid for with the registration request accepted with the order. Kilichosting will be able to act on the domain name in accordance with the customer's requests in this regard. It will make an arrangement, change and transfer requests on the domain name by the customer as soon as possible.

3.10: Kilichosting shall not be responsible for data losses and damages that may occur during the use of software and services obtained from other companies such as control panel, server software used by the customer. The customer uses these software at his own risk.

3.11: The customer is obliged to back up its own data periodically. For any server for which backup service has not been received, data recovery and backup is not performed by Kilichosting free of charge. In the backup service, the customer is allocated an FTP backup space delivered with the service received.

4. Duration
4.1: The rights and obligations of the parties specified in this contract begin when the order and payment transactions are transmitted to Kilichosting via the internet.

4.2: The duration of the contract is the payment period selected by the customer during the order for the relevant service.

4.3: If the parties have not notified that the contract will expire at the end of the contract period until 10 business days before the expiration of the contract, the contract will be extended with the same terms and conditions as the previous contract period. (Kilichosting reserves the right to reflect the changes in the fee to the new contract period).

4.4: Services whose service period has expired and the payment for the new period has not been made are automatically stopped 2 days after the expiration of the service period if the customer does not provide information about the delay in payment and the customer cannot be reached by phone and e-mail. Within 3 business days following this period, if the customer still has not made a payment and no determination is made to continue the service, the service provided will be canceled and all the data in it will be deleted and put up for sale again for new customers.

5. Fee
5.1: The fee to be paid for the services specified in this contract is the amount specified during the order process. VAT is calculated by adding VAT to the specified fees and the collection is realized by showing it to the customer.

5.2: Kilichosting reserves the right to change prices and tariffs prospectively without prior notice. The customer accepts, declares and undertakes any changes that may occur in advance regarding these changes.

5.3: For services that are not sold in Turkish Lira, the fee is paid by converting it into Turkish Lira at the central bank effective selling rate on the invoice date.

5.4: The customer is obliged to pay the service fee by the end of the 5th business day from the date of the order by wire transfer, by credit card during the order process or by hand to Kilichosting.

5.5: In case of delay in payment, Kilichosting reserves the right to invoice the exchange rate or interest rate difference.

5.6: Kilichosting reserves the right to close or open the relevant service until the customer completes the payment process.

5.7: As stated during the order, there is no refund for domain/domain name, SSL certificates and server services (co-location, dedicated, vps virtual servers).

6. Temporary or Complete Discontinuation of Service
6.1: Kilichosting reserves the right to stop all of the services provided to the customer, e-mail, web, ftp accounts due to problems with payment, provision problems for customers with credit card payment orders or articles related to terms and obligations.

6.2: During the period of non-payment, e-mail, web, ftp access cannot be made on behalf of the customer and e-mail accounts are blocked and incoming e-mails are rejected.

6.3: The security of the content and files belonging to the Customer on the server belongs to our customers. Our company is in no way responsible for any issues that may arise from situations such as unnecessary authorization of files (chmod 777) or any issues that may arise with your software. Kilichosting is not obliged to correct programming, design, etc. errors on the Customer's site.

6.4: The customer cannot use the services used by the customer to hack, crack, reverse engineering, mp3, mp4, video, etc. to offer and distribute content, to contain content that violates copyrights, or to direct and inform sites that provide content of the type mentioned in this article.

6.5: The Customer may not use the e-mail accounts provided to him/her for sending bulk mail, spam, unidentified mail,

6.6: The Customer using shared services cannot keep or run files, software that overuse system resources. The maximum CPU and RAM usage rate per site on the server is 10%. User accounts exceeding 10% will be suspended after the first warning.

6.7: The Customer may not upload erotic, pornographic, violence or drug promoting content or content that violates the laws of the Republic of Turkey to Kilichosting servers,

6.8: Kilichosting shall implement any closure decision to be made by the Turkish Courts or Public Prosecutors regarding any Customer's site without asking the Customer. Kilichosting shall not be liable for any damages arising from such closure.6.9: The Customer may not attempt to access unauthorized sections on Kilichosting servers.

6.10: Kilichosting delivers the server to the customer in working condition, and the CUSTOMER will be responsible for any problems that occur after the management is transferred to the CUSTOMER as a result of user-oriented errors such as misconfiguration, file slime, file modification, malicious content, malware. Kilichosting can fix the problem for a fee over the server support price tariff or make a new installation for a fee.

7. Termination
 7.1: If the customer does not fulfill its responsibilities and commitments by violating any article of this contract, or if it is determined that the information declared during member registration or updated later is not correct, if the above-mentioned contract suspension continues for more than 7 days, Kilichosting has the right to unilaterally terminate the contract without any notice and notice.

7.2: After the termination to be realized in this way, the customer; declares, accepts and undertakes that he / she cannot claim back the last contract fee he / she has paid regardless of the remaining period of the service, and declares, accepts and undertakes to pay 5 times the commercial penal compensation of the precedent contract price in force on the date of termination.

7.3: The customer has the right to terminate this contract at the end of its term, without any justification, provided that it is notified in writing 10 days before the contract expires with the normal term.

7.4: In the event that the contract is terminated by the customer before the expiration of the contract, it declares, accepts and undertakes to pay 1/2 of the fees to be paid until the end of the contract in advance and in advance.

8. Contact and information addresses
8.1: The customer is obliged to enter the contact information such as address, telephone, e-mail on the Kilichosting system correctly and keep it up-to-date.

8.2: The parties have accepted, declared and undertaken to accept, declare and undertake the postal addresses specified in the order address as the legal residence for all kinds of notifications arising from the contract.

8.3: All notifications made to these addresses shall be deemed to have been notified even if they do not reach the parties. Unless changes to these addresses are notified to the other party in writing, the old addresses will be valid.

8.4: Kilichosting may send messages, information, letters, warnings, payment notices, account activity charts, account statements to the electronic mail address allocated to the customer during the contract period. The customer cannot claim that such electronic messages have not been received or that they have not reached him, and declares, accepts and undertakes that such messages will be deemed to have been legally notified 1 day after the date they are sent.

9. Fee refund conditions
9.1: The Customer may request a refund for the services received by Kilichosting before the expiration of the refund period specified on the Kilichosting home page. Kilichosting reserves the right not to issue a refund.

9.2: Kilichosting makes the refund within 7 business days after the discontinuation of the service to be refunded. The payment made by the customer's credit card is refunded through the bank system. Kilichosting cannot be held responsible for interruptions and exchange rate differences caused by the bank system during the refund process.

9.3: If Kilichosting has issued and delivered an invoice to the customer for the service subject to refund, Kilichosting may request a refund invoice with the same price for this invoice during the refund. If the customer does not issue a refund invoice or does not deliver it to Kilichosting, no payment will be made.

10. Default in payment of wages
10.1: The Customer shall be deemed to be in default if he/she fails to make payment for the services received within 7 days following the application date. In this case, Kilichosting may issue a currency difference invoice or, if it wishes, it may demand a delay interest of 15% per month from the invoice date. The Customer declares and agrees to pay this delay interest and exchange rate difference invoice.

10.2: The Customer declares, accepts and undertakes to pay 15% monthly default interest, penal clause up to 50% of the balance debt amount, 10% attorney's fee and all other legal expenses in case Kilichosting opens a lawsuit or execution proceeding for any receivables arising from this contract.

10.3: The Customer declares, accepts and undertakes that Kilichosting is authorized to take a decision of Precautionary Attachment and Precautionary Measure without collateral in case Kilichosting applies to the legal authorities for Precautionary Attachment and Precautionary Measure for the collection of its receivables arising from this contract, but despite this, when collateral is requested by the courts, the commission and all kinds of fees arising from the letters of guarantee to be obtained from the banks will be paid by them and they will not make any objection to these issues.

11. Authorized courts and enforcement offices
11.1: This contract consists of 10 main articles and sub-headings and has been read and understood and signed by the parties. (Signing. It is considered to have been realized by sending the order to Kilichosting on the internet). Kilichosting may add new articles and/or sub-headings, remove them or make changes on the articles if it deems necessary. The customer declares and undertakes that he accepts these changes in advance.

11.2: Istanbul Courts and Enforcement Offices are authorized to resolve any disputes arising during the implementation of this agreement.

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